Shipping and Fulfillment

Criterion Cellular is committed to ensuring your order is delivered efficiently, reliably, and at the best possible cost. We partner with leading carriers and shipping providers to meet the specific needs of each shipment.

Primary Carrier

We primarily use UPS for shipping most standard orders. All shipments valued at $500 or more are insured for their full value.

Freight Shipments

For large or bulky items, such as cable spools and antenna mounting structures, we use trusted freight carriers including Old Dominion, SAIA, and others based on the lowest cost and most efficient route.

Freight terms are FOB Origin – Prepaid and Billed to Customer unless other arrangements are made in advance. Customers may request to use their own freight accounts (e.g., FedEx or other providers), but this must be arranged before the order ships.

Multiple Shipping Locations

To minimize costs and reduce delivery time, items may ship from multiple locations. Orders may be fulfilled from one or more of the following distribution centers:

• Denver, CO
• Atlanta, GA
• Chicago, IL
• Corona, CA
• Dallas, TX
• Kansas City, KS
• Los Angeles, CA
• Carlstadt, NJ
• Orlando, FL
• Phoenix, AZ
• Sacramento, CA
• Seattle, WA

In certain cases, orders may be shipped directly from one of our authorized manufacturers or distributors to expedite delivery or reduce transit costs.

Delivery Times

Shipping timelines may vary depending on product availability, shipping location, and carrier schedules. You will receive tracking information once your order has been processed.